How to logging into webmail?
What is Webmail?
There are several ways it is possible to check your email. For example, you’ll be able to setup a desktop email client including Microsoft Outlook, Mac Mail or web-based clients for instance Gmail to look at your email. You can also look at your email from a phone, like an iPhone or an Android phone.
Like the prior examples, webmail can be another tool it is possible to use to send and receive email. Webmail takes a different approach because you’ll be able to access it by using a web browser. It doesn’t need you to setup the software program. You can simply log into webmail and start to use it.
Steps for logging into webmail
The steps below will show you how to login to webmail. In this example, we are assuming the email address you want to check is email@example.com
- Visit example.com/webmail
Be sure to replace example.com with your actual domain name.
- Enter your username and password, and then click OK.
User Name: Enter your full email address, all lower case
Password: Enter your email address’ password
I don’t see where to enter my username / password
I forgot my email password
- You should now be logged in! Click on one of the three webmail clients and get started using your email!
Do I choose SquirrelMail, Horder, or Roundcube?
Troubleshooting Webmail Problems:
I’m am not prompted for a username / password
If you are not asked to enter a username and password when visiting example.com/webmail, please instead try going to webmail.example.com.
This issue is usually caused by a firewall within your network blocking the webmail ports of 2095 and 2096. Using webmail.example.com allows you to access webmail over port 80, the normal port used for web traffic.
I forgot my password:
If you forgot your email address’ password, the easiest solution is to reset your email address password within cPanel and then try to log into webmail again.
In addition to webmail, there are a few other email features that can be used on our servers. You may be interested in learning more about:
- Email Forwarding – automatically forward emails to another email address
- AutoResponders – going on vacation? setup an auto respond to notify others when they email you that you are out of the office
- Spam Assassin – if you’re having a problem with spam, start by setting up and configuring Spam Assassin
Please check the next article on Modifying your MX records. If you missed our previous article, please see the Creating an Email Account tutorial. For more information on this course please visit Using Email.